Incident & Dispute Logger

Description

Incident & Dispute Logger helps casino staff capture and manage player complaints, disputes and security incidents from both floor and surveillance perspectives.

– Floor staff can quickly log new incidents using a streamlined modal that captures the table, category, severity, notes and parties involved.
– The surveillance dashboard lists all incidents and allows staff to filter by status or category to prioritize investigations.
– Every incident record has a detailed view showing table, status, severity, notes, parties, attachments and assignment options so nothing falls through the cracks.
– A new incident modal for the surveillance team ensures consistent data capture and assignment.
– All logs stay organized and searchable, keeping management informed and compliant with regulatory requirements.

Demo: https://incident-dispute-logger-823357485145.us-west1.run.app/